Help / Routing

How do I send people to different questions based on their answers?

Send people to different questions based on their answers.

Edit an answer → Routing:

  • Radio and Multi: If selected, route to a question.
  • Text and Paragraph: add keyword routes (Keywords → When matched, route to).
  • Scale: add range routes (Scenario low and high → When matched, route to).

Without a route, the next question follows. When several routes apply, the most recently triggered one wins.

Only the questions someone actually passes through count toward their results. The Routing preview in the editor shows where the selected answers lead.

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